About

• Business Operations The Business Manager oversees the SME&C Global STU team rhythm of business, including weekly leadership meetings, all-hands, offsites, and community sessions. Sets objectives aligned with organizational goals and ensures privacy and compliance. Leverages key partnerships to drive the agenda for the leadership team and ensure follow up. Creates alignment within partnerships by providing an objective point of view, ensuring all voices are heard, synthesizing ideas, and creating an action plan. Engages in project management or may act as a project/program. Leads and oversees processes to ensure alignment across groups. Works with the organization to report against targets. Partners with Finance to manage and plan the budget and headcount. Provides forecast support in collaboration with the Global STU and GS&O leadership team. Identifies actions to address forecasted challenges and improve performance. Coordinates with the Procurement team on resource allocation. Collaborates with leadership on resource management planning. Tracks the use of role-based compliance trainings and new trainings; drives the training completion rates. Plans and executes on trainings. Ensures a healthy compliance scorecard for the team/organization. Capitalizes on team strengths and identifies development areas. Embody our Culture and Values. Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience. 4+ years of experience in either direct sales or in a sales excellence role supporting Enterprise or SME&C (Small Medium and Corporate) segments. Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience. Ability to overcome and work around problems that are inevitable in rapidly growing businesses - positive approach to problem solving, learning, and development.