About

Job Description: • Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN, Azure VD, Printers, Scanners, etc .• Incident handling: including troubleshooting, break fixing; following incident management process. • Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software components. • Software application support for ap…