
Bilingual Accounts Resolutions Specialist 56186
Randstad
Montréal, Québec
•8 hours ago
•No application
About
Position: Account Resolution Specialist I
Shift: Rotational schedule (8:30 – 5:00PM, 10 – 6:30PM, 11:30 – 8:00PM)
Location: Montreal (4 days in office, remote/hybrid option available)
Advantages
Enjoy the benefits of working for a large organization, including opportunities for stakeholder interaction and potential for conversion to a permanent position. A comprehensive 3-day training program will be provided (with potential extension).
Responsibilities
Provide inbound and/or outbound support to customers. Create an exceptional customer experience. Navigate multiple systems to update customer information. Use effective communication skills with partners, colleagues, and customers. Initial focus will be on back-office tasks, transitioning to phone interactions after three months.
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