About

• Job Purpose

• The Beauty Advisor plays a central role in delivering an exceptional in-store experience that reflects Cloré’s commitment to beauty, culture, and care. This position combines expert customer service, product knowledge, and operational support, including store upkeep, merchandising, POS, and inventory participation.

• Responsibilities

• * Greet customers with a smile, offer help, and provide personalized support

• * Ask questions and give beauty advice based on customer needs—everyone is welcome at Cloré!

• * Learn and stay up to date on products, what they do, and how to combine them for personalized beauty care (training provided)

• * Let customers know about promotions, new products, and how our rewards program works

• * Support store events, seasonal displays, and product setups

• * Keep the store clean and organized, and ensure shelves are full, neat, and properly stocked

• * Refill shelves and let the team know if items are missing, damaged, or low in stock

• * Unpack new deliveries and help with inventory counts when needed

• * Operate the cash register (POS) to process sales

• * Handle returns or complaints politely and ask for help when needed

• * Bring a positive attitude and help keep the team environment fun and professional

• * Perform other duties as assigned

• Competencies

• * Customer Focus – Builds relationships with customers and provides tailored advice

• * Communication – Communicates clearly and respectfully

• * Drive & Initiative – Takes proactive steps to support store operations

• * Team Collaboration – Works cooperatively to meet team and store goals

• * Empathy – Understands customer needs and provides culturally sensitive advice

• * Adaptability – Adjusts to changes in pace, customer volume, and priorities

• * Reliability – Follows through on tasks, policies, and shift expectations

• * Product Knowledge – Demonstrates knowledge of textured hair and beauty care systems (training provided)

• Key Relationships

• This person reports directly to the Store Manager

• Indirectly reports to: 

• * Assistant Manager

• * Supervisor

• Qualifications

• * High school diploma or equivalent

• * Retail or customer service experience preferred

• * Familiarity with beauty or hair care products a plus

• * Able to meet store sales targets

• Work Conditions

• * PT/FT availability required

• * Must be available for opening, closing times, weekends and holidays shifts

• * Involves being on your feet

• Cloré is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, disability, or any other protected characteristic.

• Disclaimer

• This job description is intended to describe the general nature and level of work performed. Duties may change or be assigned as required by business needs.

• “Please note: We use AI tools to assist in initial application screening.”