About

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Urban area. Private sector. Automobile repair services. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Supervision: Working groups. Computer and technology knowledge: Database software. Internet. Electronic mail. Area of work experience: Marketing. Specialization or experience: Employee engagement. Area of specialization: Technical support. Security and safety: Driver's validity licence check. Reference required. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you authorized to work in Canada?. Are you available to start on the date listed in the job posting?. Are you willing to relocate for this position?. Do you have experience working in this field?. Do you live near the job location?. Experience: 3 years to less than 5 years. Health benefits: Disability benefits. Financial benefits: Group insurance benefits. Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. Other benefits. Parking available.