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• Job Summary Ensure that an organization's operations and procedures meet government and industry compliance standards. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments. Job Description What is the opportunity? This is an exciting opportunity to join the Business & Client Services (BCS) group at RBC Capital Markets as an Associate, KYC Onboarding. In this role, you will provide exceptional client onboarding services to institutional customers, serving as a subject matter expert for the Corporate Banking business group. You will leverage your expertise in Know-Your-Client (KYC) and anti-money laundering (AML) regulations for Canada and the USA to manage North American KYC requests, collaborating with cross-regional teams. As a specialist, you will complete client due diligence (CDD) assessments for prospective and existing clients, working closely with other KYC team members to deliver first-line-of-defense support. This role offers a high level of engagement with internal stakeholders, opportunities to deepen your knowledge of capital markets products, and the chance to work collaboratively with two regional KYC teams. What will you do? Client Onboarding & Due Diligence: Manage the pipeline of onboarding requests for the Corporate Banking business group, optimizing assignments for greater efficiency. Perform client due diligence (CDD) assessments, collect updated KYC information, and escalate concerns to the Financial Crimes Compliance team to meet the anti-money laundering (AML) regulatory requirements of both Canada and the USA, ensuring full compliance with RBC’s internal standards. Identify and escalate high-risk factors, such as industries or client types, for enhanced due diligence (EDD) assessments in accordance with Canada’s Proceeds of Crime (Money Laundering) and Terrorist Financing Regulations (PCMLTFR) and the USA’s USA PATRIOT Act and other applicable AML frameworks. Complete onboarding requests within deadlines, managing the broader pipeline while ensuring compliance with Canadian and U.S. AML requirements. Maintain data integrity throughout onboarding and maintenance activities to support regulatory compliance. Collaboration & Reporting: Provide timely resolution support within 24 - 48 hours to ensure client satisfaction and seamless operations. Collaborate with cross-regional KYC Onboarding teams to ensure continuous time zone coverage and operational efficiency. Prioritize and manage requests to meet business deadlines, demonstrating flexibility in handling urgent tasks. Prepare and distribute weekly onboarding updates, summarizing key metrics for KYC Management and Corporate Banking teams. Work closely with management to identify control issues and develop proactive solutions to mitigate risks associated with AML compliance. Technology & Process Improvement: Participate in system testing for technology enhancements, including intra-day and after-hours testing as needed. Contribute to ad-hoc projects, maintaining high productivity and delivering quality outcomes. What do you need to succeed? Must-have: A bachelor’s degree in Business, Finance, Accounting, or a related field. A minimum of 2 years of experience in KYC/AML, client due diligence, or operational roles within the banking sector. Strong knowledge of regional regulatory requirements, including CIRO, OSFI, PCMLTFR, FINTRAC, USA PATRIOT Act, FINRA, CFTC, SEC, and NFA, with experience working in regulatory or rule-based environments. Proven ability to thrive in a fast-paced, high-volume environment while maintaining accuracy and attention to detail. An operational mindset with the ability to prioritize and manage pipeline tasks in a queue-based environment, pivoting priorities as needed to meet deadlines and business needs. Proficiency in data analysis, including the ability to summarize and interpret large datasets effectively. Strong critical thinking and problem-solving skills to address challenges proactively. Exceptional organizational and time-management skills, ensuring transparency and accountability in all tasks. Advanced proficiency in MS Excel, MS Outlook, and other collaborative communication tools. Outstanding verbal and written communication skills, with a client-first attitude and the ability to build strong relationships. Nice-to-Have: Certified Anti-Money Laundering Specialist (CAMS) designation or equivalent certification. Previous experience in Capital Markets or a strong understanding of investment banking or corporate banking products. Educational background or professional experience in Operations or Technology. Experience with KYC lifecycle tools (e.g., Fenergo, Encompass, ISDA Amend) to streamline onboarding and ensure regulatory compliance. Proficiency in a secondary language, particularly French (written and oral). What’s in it for you? At RBC Capital Markets, we thrive on challenges, embrace progressive thinking, and work together to deliver trusted advice that helps our clients succeed and our communities prosper. We are committed to fostering a supportive environment where we care for one another, strive to reach our full potential, and create a lasting impact in the communities we serve. We offer a comprehensive Total Rewards Program, which includes bonuses, flexible benefits, competitive compensation, and stock options (where applicable). As part of our dynamic, collaborative, and high-performing team, you will have access to exciting opportunities for career growth, leadership development, and the chance to make a meaningful contribution as a key member of the Client Success Team. If you’re ready to take on this exciting challenge and make a meaningful impact, we encourage you to apply today and join our exceptional team. Job Skills Audits Compliance, Capital Markets, Client Due Diligence, Client Onboarding, Client Service, Communication, Data Gathering Analysis, Detail-Oriented, Financial Regulation, Internal Controls, Onboarding, Operational Requirements, Organizational Governance, Process Management, Risk Management Additional Job Details Address: 90 WESTERN PKY:BEDFORD City: BEDFORD Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: 2025-07-30 Application Deadline: 2025-08-14 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.