About

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Are you ready for your next career opportunity?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Why join our team?

• Stimulating and diverse working environment
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training program and integration process
• Opportunity to continue to develop retail and management skills and pursue a career within the company
• Dollarama is a growing Canadian business

*applicable to full-time employees only*

Daily tasks (but not limited to):

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandizing, shelf stocking and boxingand unboxing dailyshipments.
• Ensuring excellent customer service standards are met.
• Conducting managers on duty tasks: making sure dailybreaks, time and attendance are taken.
• Implementing and maintaining visual merchandizing standards based on company strategy.
• Addressing customer complaints and resolve issues promptly.
• Ensure store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Participating in inventory processes and new employee training.
• Following-up on assigned tasks.
• Participating in the hiring and performance management process.

What do you need to succeed?

• Minimum of one (1) year experience in the retail industry
• At least 1-2 years in a supervisory role
• Ambition to progress within the company
• Open availability required (day, evening, weekend)
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast paced and high-volume environment
• Ability to multitask and prioritize in a fast-paced environment

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please apply online.

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

• WARNING: Dollarama will never ask you to send personal information such as your full name, address, date of birth or Social Insurance Number to us via email. Should you receive any job posting or information request asking you to complete a form or send personal information to someone claiming to be a Dollarama employee we encourage you to delete that message without replying. Requests such as the ones referenced here may be an attempt by someone outside of Dollarama to obtain your personal information for the purpose of identity theft.

Job Types: Full-time, Part-time

Benefits:

• Employee assistance program
• Flexible schedule

Work Location: In person