About

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Private sector. Urban area. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Record and relay information. Schedule and confirm appointments. Send invoices. Maintain work records and logs. Receive and issue payments. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Calculate billing charges. Monitor mobile radio or telephone. Provide emergency services. Provide customer service. Operate dispatch systems. Computer and technology knowledge: Switchboard 25+ lines. Word processing software. Electronic mail. MS Excel. MS Outlook. MS Word. WordPerfect. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Do you live near the job location?. Experience: Will train. Financial benefits: Night shift premium.