About

Education: Secondary (high) school graduation certificate. Tasks: Answer telephone and relay telephone calls and messages. Help customers plan travel time and routes. Make, cancel and change flight reservations. Prepare and issue tickets and receipts. Process money, cheques and credit/debit card payments. Provide customer service. Work with minimal supervision. Train or assist in the training of other workers. Certificates, licences, memberships, and courses : Call Centre Training. Reservations Training Course. Type of experience: Airline reservation. Call centre. Travel agency. Personal suitability: Client focus. Efficient interpersonal skills. Interpersonal awareness. Organized. Reliability. Team player. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Life insurance. Other benefits: Free parking available. Paid time off (volunteering or personal days). Parking available.