Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

• Autonomous - We encourage and trust your decision making skills.

• Progressive work environment- If you have skills to prove we have all ladders for you to grow

• Flexible - We believe in results

• Innovative - All ideas matters

• Inclusive - Everyone is Included and everyone win

Job Overview:

Onboard new advertising prospects and re-activate returning Spotify Advertising clients to Spotify Ad Studio.

Who are we looking for:

Quota driven individuals with great negotiation, storytelling and strong communication skills via phone and email Organized, and hard-working. Interest and passion for digital media and innovation.

Responsibilities:

• Become an expert in Spotify Advertising's value proposition and how clients and agencies buy online ads.

• Conveys Spotify’s unique positioning, the value of our audiences and the relevance of digital audio advertising. Handles customer objections smoothly.

• Be the main point of contact to the Spotify’s for new advertising prospects and customers, from answering ad-hoc questions related to our set service platform to maximizing product diversity adoption.

• Create and convent opportunities to close deals in the deal cycle using Spotify tools, sales materials, content, techniques, and methodologies.

• Manage and prioritize your book on business (opportunities}

• Proactively manage campaign optimization related to targeting, objective and overall performance. Provides recommendations with the goal of upselling and increasing retention.

• Educate agencies and brands on both Spotify and Spotify Advertising's value proposition, news, benchmarks, and best practices.

• Consult with and be a trusted advisor to Spotify clients on their branding and direct response objectives providing them with onboarding services and optimization strategies, including troubleshooting issues, upsells, and selling through new product features.

• Partner closely with the Account managers to provide clear and smooth client handovers.

Qualifications

• 2-3 years experience in sales and/or digital marketing with a proven record of driving revenue while managing a pipeline of both leads and opportunities.

• Strong negotiation skills, have the ability to consultatively sell, present effectively, overcome objections, and close the deal.

• Knows how to prepare or, deliver effective meetings, and craft an impactful sales rationale using data and research.

• Knows how a marketing/digital agency works, buys and sells.

• Flawless written and spoken communication skills.

• Ability to work on your book of business (several opportunities at the same time) and prioritize.

• (Nice to have) Experience in Salesforce (or other CRM) and G Suite (Gsheets, Glides, Outreach)

• (Nice to have) Bachelor's degree, preferably in Sales, Advertising, Business and or equitable experience with digital marketing and ad sale, ideally at a marketing agency.

Benefits & Perks:

• Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.

• Robust career path with a full development plan Opportunity to grow in organization

• Paid 2-3 weeks training , 2 weeks accrued leaves

• Continuous learning through progressive training that is specific to your tenure and skills.

• Competitive salary with incentive programs

• Positive and supportive environment.

• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule:

• Fixed schedule Monday to Friday 9 am to 6 pm

• Training On-site, transition to Hybrid work model

Location:

• Candidates are advised to be within travel distance from our primary location Yonge & Eglinton & our office located at 75 Eglinton Avenue East, Toronto, ON.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.