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Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Implement new administrative procedures . Review and evaluate new administrative procedures . Determine staffing requirements. Manage staff and assign duties. Plan budgets and monitor revenues and expenses. Resolve issues that may arise, including customer requests, complaints and supply shortages. Plan and organize daily operations. Experience: 2 years to less than 3 years.