About

Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today. Join Medavie Health Services West (MHSW) and play a vital role in supporting health care operations! We’re looking for a detail-oriented, customer-focused professional to join our team as an Accounts Receivable Administrator. This position is key to ensuring smooth business operations, accurate health record management, and exceptional service for patients and partners. What You’ll Do Manage Health Records: Oversee collection, entry, storage, and release of confidential patient information in compliance with company policy and HIPA regulations. Handle Billing & Payments: Process ePCR patient billing, receive payments, prepare daily bank deposits, and monitor accounts receivable. Provide Front-Line Support: Greet visitors, answer calls, and respond to inquiries promptly and professionally. Maintain Records & Filing: Input Patient Care Reports (PCRs), track missing reports, and audit PCRs for quality assurance compliance. Support Operations: Prioritize communications, assist with projects, and ensure efficient workflow processes. What You Bring Post-secondary education in office administration or equivalent experience. Minimum 2 years in an office environment; health care sector experience is an asset. Exceptional customer service and communication skills. Strong MS Office and computer proficiency. High attention to detail and accuracy. Ability to handle confidential medical information. Organization, self-motivation, and ability to manage repetitive tasks efficiently. #CBM1 #LI-VS1 We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted. If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca. We're recognized as one of Canada's best places to work and are a leading provider of health solutions and insurance for 1 in 10 Canadians. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Full careers. Full lives. Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. Backed by the strength of a team of 8,500+ professionals from coast to coast, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest. Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canada's largest contracted provider, as well as primary care, community health, mental health and addictions solutions, medical communications, and clinical training. As a not-for-profit organization, Medavie is one of Canada’s Top 100 Employers, certified by Imagine Canada for philanthropy and community engagement, and Rainbow Registered as an organization that champions diversity, equity, and inclusion.