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Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Prepare budgets and monitor revenues and expenses. Implement marketing activities. Arrange for and oversee maintenance activities. Address customers' complaints or concerns. Develop and implement business plans. Establish work schedules. Manage events. Experience: 2 years to less than 3 years.